The law requires that we should give you the right to return your item within 14 days from the purchase date. But we want to offer you more. Our return policy is simple – 30 days & no problems. You can return the product within 30 days from the purchase date. No explanations needed, no problems, no conditions unless you send the unworn items back with original packing.
We offer such terms for you because we do respect you. Please also respect us and do not send back the items you were wearing and then get bored. If you are bored with your tie the best way to deal with it is to buy another tie:)
The return procedure:
1. We run this business with passion and our aim is simple – your satisfaction. However if you are not happy with the purchased items, we respect your right to return the items in accordance to the following procedure.
Drop us an e-mail to firstname.lastname@example.org with the following details:
a) Your name and surname,
b) Your telephone number,
c) The details of the product you wish to return to us,
d) The order number,
e) The reason which made you return your item – you are not obliged to give any reasons, you are simply asked you to give us a favour ad give us your feedback which should help us in offering better service for you),
f) Your bank account number and other details.
2. Pack your product into our original packing box, do not forget to add all the labels, waivers and other items you received with the product.
3. Send the package back using standard registered mail to our address:
JJ Clothing Company Sp. z o.o.
Skrytka pocztowa 2
Polska / Poland
4. As soon as we receive the product we will examine it and if we don’t find it unworn and in original packing we will return you the equivalent of the price you paid.
For details and legal regulations concerning the returns please check our “General Terms & Conditions, point 8”.
Withdrawal Form (just to make your life easier, we kindly inform you that sending Withdrawal Form is not obligatory. You can just e-mail your withdrawal request)
Republic of Ties
Freedom & Ties